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Return Policy

Order Changes/Cancellations

Because, we are always striving to ship orders as quickly as possible, there is a limited amount of time during which we can modify or cancel your order. If you would like to attempt to modify or cancel your order, please contact us and include your order number and change/cancellation request. Orders placed through any company other than Jomashop.com cannot be altered. For example, shipping address changes can only be made for orders placed directly though Jomashop.com.

We will respond to your e-mail to let you know if we were able to modify or cancel the order. Please note that if you did not receive a reply from Jomashop.com then your request to modify or cancel the order has not been effected.

Return Policy

If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 15 days from shipping from our warehouse, subject to a Return Merchandise Authorization from Watchsavings. A return merchandise authorization number can be requested by clicking on the Return/Repair Request Form, please see our note below regarding Special Orders. Keep your purchase, accessories, serial numbered security tags if provided, and all packing materials in new condition to avoid refusal of the returned merchandise, or restocking fees. All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories. ANY SIGNS OF WEAR, REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.

  • When your order is received, if there are any noticeable discrepancies or damage with your purchase or if the item is not what was ordered, please contact Watchsavings within 5 days of receipt of your shipment to make any necessary corrections.
  • If you are having an issue with your automatic watch, click here for more information.
  • If a return shipping label is provided via email, please print the label and tape it to the shipping carton.
  • We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc., Postal Annex, etc.

How to return or exchange an item:

  • In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number
  • To request an RMA number online, please go to the Return/Repair Request Form - http://www.watchsavings.com/content/Return-Repair_Request_Form.htm
  • Place the original package into a shipping carton.
  • Include the invoice and the reason for the return. If defective, please specify the defect.
  • Please do not place stickers or shipping labels on the original manufacturer’s package.
  • The RMA number must be clearly written on the shipping carton.
  • Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
  • RMA number does not guarantee final disposition and all returns are subject to inspection. RMA numbers are valid for ten days.
  • If an order is shipping via ground shipping, the initial shipment fee incurred by Watchsavings to ship the merchandise will be deducted from the refunded amount.


Special Orders

Select items sold on Watchsavings may be considered a “Special Order” and subject to a limited return policy. A "Special Order" may be items that we do not have in our warehouse, items that we do not have on our website which are special ordered from our distributor, or orders that have a sale price equal or greater than $4000, the return of these items/orders will have a restocking fee of 8% or final sale policies unless otherwise agreed by the Watchsavings staff via mail, fax or e-mail.

Watch Warranty

Brand Watch Warranty
A. Lagne & Sohne 2 Year Watchsavings Warranty
Accutron 2 Year Watchsavings Warranty
Adidas 2 Year Watchsavings Warranty
Andy Warhol 2 Year Andy Warhol Warranty
Appetime 2 Year Appetime Warranty
Armani 2 Year Watchsavings Warranty
Audemars Piguet 2 Year Watchsavings Warranty
Baume & Mercier 2 Year Watchsavings Warranty
Bedat 2 Year Watchsavings Warranty
Black Dice 2 Year Black Dice Warranty
Blancpain 2 Year Watchsavings Warranty
Breitling 2 Year Watchsavings Warranty
Bulova 2 Year Watchsavings Warranty
Bvlgari 2 Year Watchsavings Warranty
Casio 1 Year Watchsavings Warranty
Cartier 2 Year Watchsavings Warranty
Chanel 2 Year Watchsavings Warranty
Christian Dior 2 Year Watchsavings Warranty
Chopard 2 Year Watchsavings Warranty
Citizen 5 Year Watchsavings Warranty
Calvin Klein 2 Year Watchsavings Warranty
Concord 2 Year Watchsavings Warranty
Corum 2 Year Watchsavings Warranty
Croton Croton Limited Lifetime Warranty
Danish Design 1 Year Watchsavings Warranty
Diesel 2 Year Watchsavings Warranty
DKNY 2 Year Watchsavings Warranty
Dolce & Gabbana 1 Year Watchsavings Warranty
Ebel 5 Year Watchsavings Warranty
Edox 2 Year Watchsavings Warranty
ESQ 2 Year Watchsavings Warranty
Fossil 2 Year Watchsavings Warranty
Fruitz by Philip Stein 2 Year Watchsavings Warranty
Fujitime 1 Year Fujitime Warranty
Gevril 2 Year Watchsavings Warranty
Girard Perregaux 2 Year Watchsavings Warranty
Glashutte 2 Year Watchsavings Warranty
Gucci 2 Year Watchsavings Warranty
Hamiliton 2 Year Watchsavings Warranty
Haurex Italy 2 Year Watchsavings Warranty
Hublot 2 Year Watchsavings Warranty
H3 Tactical 2 Year H3 Tactical Warranty
Ike Milano 2 Year Watchsavings Warranty
Invicta 1 Year Invicta Warranty
Issey Miyake 2 Year Issey Miyake Warranty
IWC 2 Year Watchsavings Warranty
J. Springs 1 Year J. Springs Warranty
Jacob & Co. 2 Year Watchsavings Warranty
Jacques Lemans 2 Year Watchsavings Warranty
Jaeger LeCoultre 5 Year Watchsavings Warranty
Jill Stuart 2 Year Jill Stuart Warranty
Just Bling 1 Year Just Bling Warranty
Longines 2 Year Watchsavings Warranty
Lucien Piccard Watchsavings Limited Lifetime Warranty
Luminox 2 Year Watchsavings Warranty
Michael Kors 2 Year Watchsavings Warranty
Michele 2 Year Watchsavings Warranty
Montres de Luxe 2 Year Montres de Luxe Warranty
Nixon 2 Year Watchsavings Warranty
Oris 2 Year Watchsavings Warranty
Panerai 2 Year Watchsavings Warranty
Patek Philippe 2 Year Watchsavings Warranty
Philip Stein 2 Year Watchsavings Warranty
Piaget 2 Year Watchsavings Warranty
Polar 2 Year Watchsavings Warranty
Police 2 Year Watchsavings Warranty
Pulsar 3 Year Watchsavings Warranty
Puma 2 Year Watchsavings Warranty
Rado 2 Year Watchsavings Warranty
Raymond Weil 2 Year Watchsavings Warranty
Rolex 2 Year Watchsavings Warranty
Seiko 3 Year Watchsavings Warranty
Skagen 2 Year Watchsavings Warranty
Suunto 2 Year Watchsavings Warranty
Swatch 2 Year Watchsavings Warranty
Swiss Legend 5 Year Watchsavings Warranty
Swiss Military 2 Year Watchsavings Warranty
TAG Heuer 2 Year Watchsavings Warranty
Thunderbirds 2 Year Thunderbirds Warranty
Timex 1 Year Watchsavings Warranty
Time-It 2 Year Time-It Warranty
Tissot 2 Year Watchsavings Warranty
Tommy Hilfiger 2 Year Watchsavings Warranty
ToyWatch 2 Year Watchsavings Warranty
Tsumori Chisato 2 Year Tsumori Chisato Warranty
TW Steel 2 Year Watchsavings Warranty
TX 1 Year Watchsavings Warranty
U-Boat 2 Year Watchsavings Warranty
Ulysse Nardin 2 Year Watchsavings Warranty
Victorinox Swiss Army 3 Year Watchsavings Warranty
Wenger Swiss Military 3 Year Wenger Warranty
Wittnauer 2 Year Watchsavings Warranty
Zenith 3 Year Watchsavings Warranty
Zodiac 2 Year Zodiac Warranty

 
 
 
 
 
 
 
 
 
 
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