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Average Customer Review:
( 94 customer reviews )
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Most Helpful Customer Reviews
35 of 38 found the following review helpful:
Nice Looking, But Just Doesn't LastJan 07, 2008
By E. Voogd
I'm not surprised to see that most of the positive reviews here are from fairly new owners of this watch. I bought mine at a retail store and really loved it for the first 6 months until the movement died and I had to send it back to Skagen for coverage under the warranty. After they sent me a new watch (more about that later), it lasted another 8 mos until I thought the battery died. It turns out that the movement broke on the replacement watch as well. I'm not even going to try and send it back again. It's a shame because it really is a nice looking watch, it just doesn't last. In addition to the movement problems, my one year-old bent the band back and kinked the mesh, breaking several wires on the side which I found myself always struggling to keep from snagging my shirts.
Now to the "warranty repair": I sent the first watch to the official Skagen's North America repair center per the directions on the warranty card. After a month began calling and left 6 messages with their service dept. over a period of 4 weeks attempting to check on the status of the repair. I finally talked to someone through their sales staff who took my info. Fortunately I got a manager's name and after two weeks and sending them proof of delivery from DHL twice, got them to admit that they lost my watch. Three weeks later I received a replacement. Now you see why I don't want to go through this again.
In summary, it's a nice watch, especially for the low price here at Amazon. It just doesn't last.
19 of 21 found the following review helpful:
Elegant, but be aware of some features.May 16, 2006
It would be hard to find a classier watch. A few things to consider, though, before buying. The picture of the watch sold for $58.99 by Watchsavings on Amazon is not quite accurate. That picture appears to show black hands and markings and a black ring around the watch face. The one I received (which is still beautiful) is gold accents only, no black at all. [Note: the other pages offering this same model watch by other sellers for higher prices DO depict the watch accurately.] If this is what you want, great. If you're getting far-sighted with the passage of years, though, the reduced contrast between gold and the white face will have you peering momentarily to read the hands. Not a major gripe, but some may be bothered more than I. Also, don't overlook that it has no second hand. Having said all this, I still think it's a gorgeous watch and it's my second Skagen. Will probably get more.
9 of 9 found the following review helpful:
high valueMay 24, 2006
By Daniel C. Schuman
Very pleased. This watch is stylish, moderately dressy, looks more expensive than it is. Very lightweight and mesh band is soft and comfortable, easy to forget you have it on. Quite thin at 5 mm, adding to the tastefulness. One reviewer of the mesh bracelet said it snags; I don't find that at all. Watch case is polished steel, not brushed; it might scratch/dull unevenly over time but that's hard to predict. Not a lot of contrast between face background (a kind of oyster-white) and the goldtone stick time markers on the face, so buyers with poor eyesight should be aware of that. No second hand, but it's a dress watch. Overall, very impressive for the money.
8 of 8 found the following review helpful:
Super Slim!Oct 10, 2007
By S. Ortisi
A real nice watch for a great price. Very slim and looks great for those of us with narrow wrists. The Skagen design is very classy. This same watch costs 50% more at some stores at the mall, and that was on sale.
22 of 27 found the following review helpful:
Nice looking watch, not reliable and bad customer serviceOct 27, 2008
I have three Skagen watches. They are beautiful. However here are the issues I have with them:
Most importantly, everything about this watch is propriatery. Changing batteries is a pain as you can't find them locally and it costs $14.95. Bands are $34.95. Also you better keep your sales receipt even though they have lifetime warranty.
I sent in my replacement band and battery with payment for two watches in July and they cashed the check and didn't receive anything until January. I called them and they promised to send a free battery, but when I received the items finally in March, no battery was included (let alone a free one).
a) Wire mesh bands: The clasp is not always tight and over time will slide and get a little loose. Also the titanium mesh is made of tiny small circles of metal interlocked and if one of them gets open (say you hit something), it starts unraveling slowly but surely.
b) Leather band: The one I have fell apart so quickly it is surprising. It also started smelling bad due to sweat (I do not sweat that much and I owned other watches with leather bands). This seems to be a very bad quality.
c) Water - my watch started fogging after 2 years of light usage.
I will NOT buy another Skagen watch. Their customer service and business practices are shady. They are great watches when they work.
I am now an owner of a Citizen watch.
See all 94 customer reviews on Amazon.com